Services for spreadsheets & documents
FAQ:
Are all the transactions secure?A lot of Internet users are very skeptical about making a purchase on-line. We totally understand this and want you to feel completely comfortable about making a purchase from us. For your convenience, we use PayPal as our credit card processor. With PayPal, your credit card information is never seen by us.
When I can received my spreadsheet or document?
You can download your spreadsheet right after you pay. Please contact to support@pcfirstaidkit.com if you placed your order but can not download the document file,
When I click on my download link, I receive an error message
Please email our support team at support@pcfirstaidkit.com we will sent product to you as an attachment.
How can I open the download files?
The download files are "zipped" to to minimize the file size. You will need some extraction software tools like WinRaR or WinZip to open it after your downloaded. File extraction tools is NOT include in our software package.
How can I have one spreadsheet shared by many users? We want to all be in the same document at the same time saving changes.
Sharing in Excel 97/2000/XP/2003
- Create or open the workbook you would like to share.
- Under the Tools menu, select "Share Workbook
- The "Share Workbook" window will appear. The "Editing" tab shows all users who currently have the workbook open (you should see your name in the list). Click the box to allow other users to access the workbook simultaneously.
- The "Advanced" tab allows you to adjust the options for sharing, such as how long changes are tracked, how often they are updated and what happens when information conflicts. Select the options you wish to implement and click "OK."
- A message box will appear confirming you would like to save the workbook. Click "OK." The word "Shared" should now follow the file name at the top of the window.
- Create or open the workbook you would like to share.
- Under the "Review" tab at the top of the page, click on the "Share Workbook" icon in the "Changes" group.
- As with previous Excel versions, the "Share Workbook" window will appear. The Editing tab shows all users who currently have the workbook open (you should see your name in the list). Click the box to allow other users to access the workbook simultaneously.
- Click on the "Advanced" tab to adjust the options. Select the options you would like to implement and click "OK."
- If it is a new workbook, the program will prompt you to save it. Enter the file name you wish to use and click "Save." If the workbook has already been saved, a message box will appear confirming you would like to save the workbook. Click "OK." The word "Shared" should now follow the file name at the top of the window.
- Pivot tables function
- CELL() and INFO() -- retrieve system information (OS, Platform, Office, Version) and cell properties (color, width, etc)
- CLEAN() Cleans a string of unprintable characters (specifically chars 0 through 31)
- CONVERT() Converts between various units (mass, length, force, etc)
- LOOKUP() Old function that looks up a value. This function exists for backward compatibility. HLOOKUP and VLOOKUP replaced it.
I need a customized Microsoft Excel based spreadsheet solution. Can I get some help from pcfirstaidkit.com?
We will glad to help our customer modify our spreadsheet products based on their need, please contact us at: support@pcfirstaidkit.com for more detail.
What version of Microsoft Excel tool do I need?
All our spreadsheet templates are compatible with Microsoft Excel 97 or higher.
What version of Microsoft Word tool do I need?
All our document templates are compatible with Microsoft Word 97 or higher.
When I open the file, it asks me if I want to enable macros. What should I do?
You need to click "Yes" to accept macros in order to run the tools.
When I open the file, it doesn't ask me if I want to enable macros. Therefore, the macros are disabled. What should I do?
You need to set your macro security settings to Medium (or Lower):
For Microsoft Excel 97-2003: Tools>> Options >> Security >> Macro Security, and selecting the 'Medium' level.
For Microsoft Excel 2007: Click on the top left ribbon button and choose Excel Options >> Trust Center >> Trust Center Settings... >> Macro Settings and select 'Disable all macros with notification'.
Please contact us at support@pcfirstaidkit.com for assistance, if your question is not answered.